Last updated: 29 May 2018
What information do we collect about you?
We collect information about you when you register with us, make an equiry or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect and store the data you provide when contacting us by email, phone or post only for the purposes of dealing with your enquiry and any subsequent order/s, to manage your account and, if you agree, to email/text or mail you about other products and services we think may be of interest to you.
We collect the data submitted through contact forms on our website for the purpose of responding and dealing with your communication only. If you decide to opt-in, we will contact you with future marketing activities from Southern Counties Sewing Machine Services only.
We will not sell your details to anyone else at any time.
We may share relevant details with sub-contractors/authorities in order to complete customer orders/enquiries and other business functions only where necessary or where required to do so by law.
We use your information collected from the website to personalise your repeat visits to our website.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.
Southern Counties Sewing Machine Services,
35 Brook Way, Anna Valley
Andover, Hampshire. SP11 7RY
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to enhance your browsing experience, collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity as well as provide extended functionality and features to our website.
For further information on what cookies are and how to control them, please visit http://www.aboutcookies.org.
You can set your browser not to accept cookies and the above website will tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
First party cookies in conjunction with Google Analytics which we use to gather data on visitor trends, all information gathered from these cookies is anonymous and is used to improve the usability of the site. If you wish to review Google’s position on privacy with respect to it analytics services visit http://www.google.co.uk/intl/en/analytics/privacyoverview.html
You can opt out of Google Analytics tracking through use of the Google Analytics Opt-Out Browser Add-On available here: https://tools.google.com/dlpage/gaoptout
Google Fonts (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.
Google Maps widget (Google Inc.)
Facebook Like button and social widgets (Facebook, Inc.)
The Data is kept only for the time necessary to provide the goods/service requested by you, and for historical purposes for reference on any future orders or enquiries (ie – order history etc). You can always request that we suspend or remove the data.